Insights

Under The Hood: AI meets public administration

Last week, Barbara Allen and I published a piece in The Conversation on Aotearoa New Zealand’s Public Service AI Framework (Te Kawa & Allen, 2026). We suggested, perhaps a little provocatively, that it exemplifies a kind of “Pollyanna policy”: a governance instrument that names all the right principles but issues them without the armour that would convert…

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Article: Polyanna policy: Is NZ’s framework for AI use in government overly optimistic?

Barb Allen, Head of School, School of Government, Te Herenga Waka Victoria University of Wellington, and I argue in a piece for The Conversation that while the Public Service AI Framework names the right principles, it probably leans more towards optimism than accountability.

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