Te Rā Whakamana: What the Interpretive Hinge Carries

I read a decolonial chapter and a feminist chapter from the Handbook of Public Policy Implementation beside the Māori Communities COVID-19 Fund, and argue that the interpretive hinge always works inside a policy frame that has politics built into it.

This is the next post in the regular Te Rā Whakamana series. The post on Cohen’s street-level entrepreneurs closed by saying that the critical traditions all argue that implementation is never neutral, and that the policy frame the public management system carries always has politics built in, and today’s post takes that argument on. Vaughn and Balch’s chapter on a decolonial approach to policy design and implementation, and Larson and Guy’s chapter on feminist theory in policy analysis, both in the Sager, Mavrot and Keiser Handbook of Public Policy Implementation, are practical accounts of the work and much more than abstract critiques. Each shows how the work of design and delivery changes once the politics of the frame is treated as a working problem to be addressed, where it would otherwise be left as a footnote and a useful assumption. Read together, I think they sharpen our understanding of the interpretive hinge.[1]

The cases so far, read again

Throughout this series I have described the interpretive hinge as the space within the machinery of government where translation, sense-making and relational work are done, and where the policy advisory and delivery systems come together.

The Land and Water Forum revealed an advisory ecosystem that produced a consensus the delivery system could not absorb, because the delivery actors were not in the room (Eppel, 2013). The leaky homes regime showed a feedback loop between the policy and delivery systems that was never built (Gill, 2016). The Kaituna River claim (WAI 4) showed that the position the Ministry of Works had taken for nearly two decades, on the grounds that it was technically neutral, was neither technically neutral nor cost-effective when compared with local knowledge (Waitangi Tribunal, 1984). The Māori Communities COVID-19 Fund showed an interpretive hinge that worked because it made room for relationships and translation work that were already in place (Te Kawa & MacDonald, 2023). None of those cases has yet been read as a case about whose policy frame the hinge was expected to operate within, and that is the reading I attempt today.

By policy frame, I mean the set of prior assumptions a policy system carries about what counts as a problem, what counts as evidence, and whose voice counts as authoritative. Closing the Gaps and Realising Māori Potential target the same population, use the same data and are largely delivered by the same agencies, yet they are two different frames: one treats Māori communities as a deficit to be remedied against a Pākehā baseline, while the other treats the capability of Māori communities as the starting point and the policy task as removing what constrains it.

Every public policy has a frame, and the interpretive hinge therefore does not sit on neutral ground: it operates within a policy frame, it can reproduce or adjust that frame through its work, and in some cases it becomes the site where the frame is effectively reset.

The decolonial reading: Vaughn and Balch

The decolonial chapter works from a concrete commission instead of theorising the problem in the abstract (Vaughn & Balch, 2024). Its authors bring two disciplines to that work, with Vaughn a sociologist at Liverpool whose research examines how colonial power dynamics persist in research relationships, and Balch a political scientist working on migration, labour exploitation and the politics of policy design. The commission they describe arose from the Oxfam Haiti revelations in 2018,[2] after which UK funders set out to develop principles for protecting people from harm in international development research, and a first phase produced nine draft principles (Orr et al., 2019). Vaughn and Balch led the implementation phase, and their starting point was that designing the implementation process (the interpretive hinge work) was itself the policy work.

The team worked with consultants in Guatemala, Sierra Leone, India and the UK, who were paid UK daily rates and given equal co-authorship, and the methodology was not finalised until those consultants had co-designed it in-country (Vaughn & Balch, 2024). The questions were jointly drafted and endorsed, and the resulting guidance was framed as questions instead of standards, on the grounds that fixed requirements would reinforce Global North-Global South power dynamics (Vaughn & Balch, 2024). Each decision followed from the one before it, because the principle the authors worked from was that if the consultants are equals, the methodology cannot be predetermined, and if the methodology is co-designed, the output cannot be instructions handed down from one frame to another.

The most instructive moment in the chapter is a small one, when the word “safeguarding” did not travel because first languages in the consultation regions lacked direct translations (Vaughn & Balch, 2024). The team replaced it with “preventing and addressing harm in international research.” In my reading, the team did something other than translate its frame more accurately: it declined to make translation the gateway to participation, and it changed the gateway.

The Land and Water Forum is clarifying when read beside this, because what went wrong at the Forum was that the regional councils responsible for implementing the recommendations were not in the room (Eppel, 2013). In the research commission, the people who would live with the policy decision were inside the design from the start (Vaughn & Balch, 2024).[3] The Forum did not do that, since its terms were set before the delivery actors arrived; the consensus belonged to the room that made it, and that policy frame was never shaped by the delivery system.

The MCCF: sense-making as the frame

The Māori Communities COVID-19 Fund (MCCF) sits differently again: between October 2021 and June 2022, Māori vaccination uptake increased by a mean of 53.5 percentage points across all 20 District Health Board regions, closing a gap that the mainstream delivery architecture had failed to address, let alone design for, in the preceding nine months (Te Kawa & MacDonald, 2023). Those gains coincided with, and are not intelligible without reference to, the $118.6 million the MCCF channelled directly to Māori providers and community organisations (Te Kawa & MacDonald, 2023).

The data does not permit direct causal attribution to the fund alone, but in my view the pattern of outcomes across twenty regions cannot be explained without reference to the kind of practice the fund made possible.[4] The state wanted vaccination uptake, yet the MCCF did not pursue that goal by requiring communities to organise themselves around it. The fund resourced something prior: the capacity of communities to make sense of what they needed to keep one another safe, to weigh the evidence on vaccination in language they recognised, and to hear it from people whose authority rested on relationship rather than institutional appointment. Sense-making became the frame, as distinct from one of several activities inside the hinge, and vaccination uptake followed because the sense-making reframe was trusted and deployed.

The evaluation found all three strands of hinge work operating well (Te Kawa & MacDonald, 2023). Translation happened without requiring communities to render their information needs into the language of a national rollout from Wellington. Relational work was sustained by Te Puni Kōkiri regional staff, who kept the sense-making frame in place with the communities they already had on-the-ground relationships with. Officials in Wellington worked actively to reduce the administrative burden, defined as the sum of learning, compliance and psychological costs that citizens incur when interacting with the state (Moynihan et al., 2015). Contracts were outcomes-based and reporting was proportionate, and experienced officials helped newer providers navigate the application process, which lowered the learning costs that would otherwise have deterred the organisations the fund most needed to reach (Te Kawa & MacDonald, 2023). The effect was that the MCCF kept the interpretive hinge close to the ground, where the work was being done, with the communities who recognised it as their own work.

In the examples traversed in this series so far, the interpretive hinge did not set the frame; the policy frame was set by the politics and the policy advisory systems well before the hinge work began, and what differed in each example was who set it and on whose terms. The Forum case shows what happens when the delivery actors are absent from the policy frame and the design work (Eppel, 2013), and the research commission shows what changes when they are brought in as equals (Vaughn & Balch, 2024). The MCCF shows a third condition, in which the hinge worked because sense-making was the frame instead of the goal, and that is the hypothesis this series puts forward.

The feminist reading: Larson and Guy

The MCCF showed what happens when the frame is right, and the question the feminist chapter asks is how to tell when it is not (Larson & Guy, 2024). The chapter traces feminist standpoint theory through to McPhail’s (2003) Feminist Policy Analysis Framework and its intersectional revisions (Kanenberg et al., 2019), and in my view McPhail’s thirteen questions deserve to sit on the desk of anyone doing hinge work. Under state-market control, the framework asks whether women’s unpaid labour and caring are considered or taken for granted; under gender neutrality, it asks whether presumed neutrality hides a gendered design; and under power analysis, it asks who has the power to define the problem (McPhail, 2003, as cited in Larson & Guy, 2024). These questions sit beside a parallel discourse in Australia, where Bacchi’s (1999, 2009) “What’s the Problem Represented to Be?” framework has been asking similar things of policy design for over two decades.[5]

What the feminist chapter provides is a way to interrogate the frame before sense-making begins (Larson & Guy, 2024). Where the MCCF showed what happens when sense-making is trusted as the frame, Larson and Guy show what to ask of a frame that has not earned that trust: whose labour does it assume, whose voice does it count, and whose design does it protect. A policy that runs on the assumption of unpaid care survives contact with delivery only because someone, almost always a woman, is closing the gap between what the policy says and what it needs.

What I like about the interpretive hinge is that it keeps the system honest with the people it is meant to serve. The feminist analysis adds something to that, which is that the system also depends on people whose labour it does not count, doing the work that closes the gap between the policy frame and poor delivery.

The politics of the frame

The decolonial chapter, the MCCF exemplar and the feminist chapter on deconstruction converge in how each deals with the politics of the frame, which all three treat as something to be addressed in the design of the work. I think that matters, because the politics of a policy frame is not always visible as politics, and while I may be wrong here, I am putting the idea out there to see what happens.

One of the things public institutions do is carry political decisions into places where they no longer look political, and I do not count that as a failure. A beneficiary does not want to feel that a specific minister made a decision about their specific entitlement, a school does not feel like a political institution to the parent at the gate, and intelligence agencies operate at arm’s length so that operational decisions are not politicised. We want a great many things delivered at a distance from the politics that authorised them, because politicising delivery makes delivery harder.

The policy frame those institutions carry, however (what they fund, whose needs they recognise, whose labour they assume), is always political, and the decolonial and feminist analyses both insist on naming that (Larson & Guy, 2024; Vaughn & Balch, 2024). Their work tells us that a policy frame is not neutral ground on which the interpretive hinge then sets about implementing. The work of the interpretive hinge is, almost, to take the accumulated residue of political choices and policy frames and make something that looks like something else: something that is relevant to the communities or regulated environment in which it has to take effect.

I wonder if this is one of the reasons we value a politically independent public service so much. Public servants are the administrative and delivery arm of the elected government, and they carry Cabinet decisions into the machinery of the state. The independence the convention asks of them is independence from partisan attachment, and it does not extend to independence from the political content of what they deliver, and the work of the interpretive hinge sits inside that tension.

The tension raises questions I do not think I have addressed well. If delivery requires the policy frame to be reconstituted so that it makes sense in the communities or regulated systems it is supposed to serve, how do ministers see their policies in the world? What they asked for and what arrives at the front line are not always the same thing, and in most cases the difference arises because the policy would not work unless it were made relevant to the people it is meant to reach, without officials having resisted or subverted anything. I would place this outside guerrilla government and outside the resistance literature, as the ordinary, necessary and largely invisible work of knowing that good policy often emerges from good delivery. Emergent strategy and results are something most private-sector companies, Iwi and Hapū institutions and third-sector arrangements are happy with, but I am not sure we have found a way to explain it so it does not sound like officials are admitting to doing something they were not asked to do. If readers have a better way of framing this, I would like to hear it.

The next post turns from what the weaver is being asked to weave to who the weaver is. The implementation literature has names for the people who work in the interpretive hinge space, among them street-level bureaucrat, policy entrepreneur, boundary spanner and broker, but none of them describes what the hinge requires when it operates across frames instead of within a single frame.

[1] A note on scope. This post draws on Vaughn and Balch’s decolonial scholarship and Larson and Guy’s feminist scholarship, both of which sit within Western critical-theory traditions of public administration. It does not engage with Indigenous scholarship produced from within Indigenous epistemologies, including kaupapa Māori scholarship in Aotearoa, nor with the postcolonial traditions associated with Said, Spivak and Bhabha. These are different bodies of work. Decolonial scholarship critiques how colonial logics persist in modern institutions, and when I refer to the settler state, as you will often see me do in this series, I am deliberately placing a public management system in its colonial or imperial origins. Indigenous scholarship is a different thing again: from my point of view, it supports knowledge produced on its own terms, from within its own whakapapa, languages and intellectual sovereignty. Postcolonial scholarship differs from both decolonial and Indigenous scholarship, occupying a related but distinct space that is rooted in literary and cultural theory rather than the political economy and purple zones of coloniality. Internationally, there is a rich discourse that brings decolonial and Indigenous scholarship into productive conversation, particularly in Latin America, the Pacific, and parts of Africa and South Asia, and in Aotearoa we have been slower to integrate that conversation. Readers who wish to pursue it will find Tuhiwai Smith (2012), Pihama (2001) and Mignolo (2007) useful starting points, and a later post in this series will engage directly with that scholarship. If you cannot wait, the Waitangi Tribunal is doing that work in almost every report, perhaps not from a legal perspective, but certainly from a politics and public administration perspective.

[2] In 2018 it became public that Oxfam staff in Haiti had engaged in sexual exploitation and abuse during the humanitarian response to the 2010 earthquake, and the revelations prompted a sector-wide reckoning with how people are protected from harm in international development (see House of Commons International Development Committee, 2018).

[3] In my view, what the MCCF did, and what the interpretive hinge describes, is something other than co-design. Co-design, as typically practised in public policy, retains control with the policy institution, which sets the problem, convenes the process, determines who is in the room, and holds the authority to accept or discard what the process produces, and three problems follow from that. First, co-design is extractive, because it draws on community knowledge without redistributing the power to act on it. Second, it is frequently tokenistic: community voices are heard but are not determinative, and decisions that have already been substantially made are presented as open. Third, there is no structural obligation for the institution to report back on what it did with what it heard, or why it departed from it. Translation, sense-making and relational work are different, in that translation requires meaning to travel in both directions, sense-making requires the frame within which evidence is weighed to be recognised by the people whose lives the policy touches as well as by the people who designed it, and relational work requires relationships that precede the policy and will outlast it, as opposed to relationships convened for a consultation and dissolved when the report is written. The MCCF did not co-design a vaccination programme with communities; it resourced communities to do the sense-making work themselves, inside a frame they recognised as their own.

[4] When the MCCF ceased operating, Māori vaccination uptake for booster doses fell back to the levels the mainstream delivery architecture had been producing before the fund’s establishment, and the gap the MCCF had closed reopened. The gains the fund produced did not transfer to the system it handed back to, because they belonged to the operational practice the MCCF resourced: the relationships, the translation work, and the sense-making that rested on community authority. When that practice was no longer funded the results reverted, as the mainstream system resumed and so did its outcomes.

[5] The “What’s the Problem Represented to Be?” approach asks how policy problems are framed within policy proposals, instead of treating the problem as given and asking how best to solve it. The overlap with McPhail’s feminist policy analysis is considerable, and both have implications for how administrative burden is experienced by women, by Indigenous women, and by communities whose needs do not fit the categories public policy is often designed around. A forthcoming post in the administrative burden series will take up the gendered lens directly, including feminist, Indigenous women’s and mana wāhine perspectives on how burden falls and on whom, with a focus on the work done in emergencies.

References

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Gill, D. (2016). Regulatory coherence: The case of New Zealand. In D. Gill & P. Intal Jr. (Eds.), The development of regulatory management systems in East Asia: Country studies (pp. 175–227). Economic Research Institute for ASEAN and East Asia.

House of Commons International Development Committee. (2018). Sexual exploitation and abuse in the aid sector (Eighth Report of Session 2017–19, HC 840). House of Commons.

Kanenberg, H., Leal, R., & Erich, S. (2019). Revising McPhail’s feminist policy analysis framework: Updates for use in contemporary social policy research. Advances in Social Work, 19(1), 1–22.

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Te Kawa, D., & MacDonald, L. (2023). Independent evaluation: Māori Communities COVID-19 Fund. DTK and Associates for Te Puni Kōkiri.

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