Advice: Ombudsmen

The Ombudsmen asked us to assist him with his systemic investigation into Ara Poutama Aotearoa | Department of Corrections.

He found four key issues affecting Ara Poutama’s ability to make the changes that oversight agencies have been calling for: the way the institution managed reports and recommendations from oversight agencies; insufficient attention to obligations under Te Tiriti o Waitangi, the New Zealand Bill of Rights Act, and international, law, including the Mandela Rules; challenges with culture and leadership; and the need to bring its workforce on the journey.

The report is here: https://www.ombudsman.parliament.nz/resources/kia-whaitake-making-difference-investigation-ara-poutama-aotearoa-department-corrections